Privacy policy
This page explains what personal data we collect on www.solana-3d.fr, why, how long we keep it and how to exercise your rights, in accordance with the General Data Protection Regulation (GDPR) and the French Data Protection Act.
Last updated: 3 November 2026.
Data controller
SOLANA Lutte Antiparasitaire (SASU), represented by Kevin EDWIGE, President.
Registered office: 5 Rue Pasteur, 91260 Juvisy-sur-Orge, France
Email: contact@solana-3d.fr
Phone: +33 6 99 36 92 17
Full publisher details are available in our
legal notice.
Data we collect
Through the quote request form: your name, phone number, email address, profile (individual, business, property manager), type of pest, preferred timing, town or address and any message you choose to write. Name, phone, email, profile and type of pest are required to reply to you; the other fields are optional.
When you contact us directly by phone, email or WhatsApp: the information you share with us in that exchange.
When the form is submitted: to block automated mass submissions, an encrypted, non-reversible fingerprint of your IP address is kept for 10 minutes at most and then disregarded.
We do not collect any sensitive data (health, opinions, etc.) and use no audience measurement or advertising tools.
Why we use it
- Replying to your request, drawing up a quote and carrying out the treatment — legal basis: pre-contractual steps and performance of the contract (Art. 6(1)(b) GDPR).
- Invoicing and keeping our accounts — legal basis: legal obligation (Art. 6(1)(c)).
- Protecting the form against abuse — legal basis: our legitimate interest in keeping the site secure (Art. 6(1)(f)).
Your data is never sold, rented or used for marketing by third parties.
How long we keep it
- Quote request not followed up: 3 years from our last exchange.
- Customer: for the whole business relationship, then 3 years.
- Invoices and accounting records: 10 years, as required by the French Commercial Code.
- IP address fingerprint (anti-abuse): 10 minutes.
Who can access it
Only the Solana Lutte Antiparasitaire team has access to your data. It passes through our host, OVHcloud (OVH SAS, 2 rue Kellermann, 59100 Roubaix, France), which acts as a processor and hosts its servers in the European Union. We do not share it with any other third party unless required by law.
If you choose to message us on WhatsApp or visit our Instagram page or Google listing, those services are provided by Meta and Google, which process your data under their own privacy policies.
Cookies
This site sets no cookies at all — no analytics, advertising or social media cookies. That is why you are not asked for consent through a cookie banner. Fonts are hosted on our own servers: no data is sent to a third-party service while you browse.
Your rights
You may at any time access your data, have it corrected or erased, request restriction of processing, object to it or ask for data portability. Email us at contact@solana-3d.fr stating your request: we will reply within one month.
If you believe your rights have not been respected, you can lodge a complaint with the French data protection authority (CNIL): www.cnil.fr.
Security
The site is served over HTTPS only: form data is encrypted in transit. The form only accepts submissions from our own site and limits the number of successive requests.